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Management IndicatorsManagement Metrics: Where Should You Start?
Management indicators: where an SME should start, how to connect measures to goals and how to build a small dashboard that supports decisions.
Read the article →English adaptation: This page may provide a shorter overview than the Portuguese original. For the complete text and additional detail, consult the Portuguese version.
What you will find in this section
Useful performance measurement starts with a defined decision. The articles explore how to select KPIs, apply SMART objectives, build Excel dashboards and manage teams through ongoing feedback and fair evaluation.
How to use these articles
Choose indicators linked to strategy and data you can collect reliably. Analyse results in context, distinguish leading from lagging measures and assign responsibility for decisions. A well-defined small dashboard generally supports more useful action than disconnected reports.
Available articles
Management Indicators
Management Indicators10 KPIs Every SME Should Track
Ten management KPIs for SMEs, covering revenue, margins, cash, customer acquisition and retention, sales conversion and productivity.
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Management IndicatorsHow to Build a Management Dashboard in Excel
Build an SME management dashboard in Excel using separate data, calculation and presentation sheets, with validated formulas and a review routine.
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Management IndicatorsSMART Objectives: Setting Clear Goals and Evaluating Performance
SMART objectives connect strategic priorities with specific targets, measurable indicators, fair evaluation and realistic resources.
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Management IndicatorsPerformance Management: Setting Objectives, Monitoring Results and Developing Teams
Performance management links strategy, measurable objectives, fair appraisal, coaching and regular review rather than annual ratings alone.
Read the article →From indicators to practice
Management indicators: where an SME should start, how to connect measures to goals and how to build a small dashboard that supports decisions.
Explore From indicators to practice