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Leadership

Leadership articles on charisma, emotional intelligence, coaching, sales teams and performance management.

English adaptation: This page may provide a shorter overview than the Portuguese original. For the complete text and additional detail, consult the Portuguese version.

What you will find in this section

Leadership concerns decisions, accountability, communication and the development of people. This section examines the evidence behind leadership skills, the role of emotional intelligence and the practical management of commercial teams with realistic objectives and performance indicators.

How to use these articles

Use the articles to compare leadership concepts with everyday managerial situations. Consider both quantitative outcomes and the quality of communication, support and judgement. Research findings should be interpreted in context rather than treated as simple personality tests or guaranteed formulas for success.

Available articles

Leadership and team-development meeting in an officeLeadership

High-Performance Leadership: How to Move from Boss to Team Leader

Delegation, OKRs, feedback, emotional intelligence and a practical leadership assessment for SMEs.

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Leadership and team-development meeting in an officeLeadership

The Hidden Cost of Employee Turnover: How SMEs Can Retain Talent

Turnover costs, employee retention, eNPS and an interactive calculator for SMEs.

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Leadership and team-development meeting in an officeLeadership

Leadership: Charisma or a Learned Skill?

Leadership can be developed through practice and feedback; charisma may help influence people but does not replace judgement, accountability or trust.

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Leadership and team-development meeting in an officeLeadership

Emotional Intelligence: A Skill That Makes a Difference in Leadership

Emotional intelligence supports responsible leadership through self-awareness, regulation, empathy and constructive handling of conflict.

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Business performance dashboard analysis in a professional settingLeadership

How to Lead Sales Teams With Clear Objectives and Metrics

How to lead sales teams through coherent objectives, a meaningful pipeline, performance indicators, coaching and proportionate review.

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